I'm sad this Barnes & Noble is closing in January. Shame on the landlords of the building lot for raising the rent too high for a bookstore to stay. It's been an anchor for that street for years. Truly a shame.
Very helpful. Found what i was looking for quickly. Lots of choice too.
Would be a five star if Wi-Fi was better.
Passing through Bethesda on a trip and needed a place to hang for two hours. Typical B&N, hence three stars. Staff was very helpful, though.
Worst experience ! First they sold me a membership card claiming I will receive 10% off on a book I intended to buy online. Then it turned out that the discount is not applied to that specific item ! So I tried to return the membership since I did not used it. I called Barnes & Noble customer service, they said I am able to return it within 30 days of buying it. I went back to the store to return it, store manager refused to do it. She said it is not in our policy, even though customer service said it is ! I argued with manager and she refused again. I called customer service in front of her and they reminded her with their policy which I could actually return it. She was so rude ! At the end they asked for my receipt which I did not have at the moment ! Very bad experience and rude attitude toward customers ! Never will walk in to any Barnes & Noble.
Barnes Noble is a US Book Store based in Bethesda, District Of Columbia. Barnes Noble is located at 4801 Bethesda Ave, Bethesda, MD 20814, USA.
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